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The Government of Karnataka proactively addresses all grievances submitted in the Grievance Platform under the State Startup Portal within a period of One (1) to Fifteen (15) business days

After the grievance is submitted, an acknowledgment email will be sent to you by the Grievance Redressal Team with the unique tracking number assigned to the grievance. 

The concerned users can also approach Karnataka Startup Cell for grievance submission on the given address:

Karnataka Startup Cell 

Karnataka Innovation and Technology Society (KITS)
Department of Electronics, IT, Bt and S&T, Government of Karnataka.,
BMTC – Central Offices Building,
TTMC ‘B’ Block, 4th Floor, Shanthinagar, KH Road, Bengaluru 560 027

Upon submission of a Grievance, a Tracking Number will be shared with you over the email address provided during the submission. This tracking number can be used for any future reference.

You may write an email to the General Manager, KITS (Official Email ID: gm3.ktech@ka.gov.in) to escalate this concern.

An Appeal provision has been made for redressal of dissatisfied grievances identified through mandatory feedback given by the user on disposal of the grievance.

  • Sub judice cases or any such matter concerning judgment by any judicial court in the country
  • Personal and family disputes
  • Any matter under RTI
  • Anything that impact territorial integrity or the foreign relations of the country

The contact details of the State Nodal Officer are available in the State Startup Portal as given below:

Additional Chief Secretary to Government, 

Government of Karnataka,

Department of Electronics, IT, Bt and S&T,

6th Floor, 5th Stage, M.S Buildings, 

Bangalore – 560 001

Karnataka, India 

Tel:- 080-22280562,   Mail ID – itbtsec[at]karnataka[dot]gov[dot]in

As a Mentor, you have access to all registered startups across all stages on the Hub. The startups may connect with you through a connection request, post which you can provide your expert advice to the startup on its next steps. To know more, kindly go to the Mentor’s Section. 123 check

Startup India Learning Program is a free online entrepreneurship program by Startup India. The aim is to help entrepreneurs get their ideas and ventures to the next level through structured learning. The program covers lessons on key areas of starting up by 40+ top founders of India in an extensive 4-Week Program.

Interested individuals can enrol for this free course at https://www.startupindia.gov.in/content/sih/en/learning-and-development_v2.html.


For more courses, please visit https://www.startupindia.gov.in/content/sih/en/reources/l-d-listing.html.

Further, incubators across India are providing guidance to budding startups. There is a list of incubators listed on the Startup India portal for your reference.

  • Domestic Patents: The cost of filing and prosecution of patent application will be reimbursed to the incubated startup companies subject to a limit of Rs. 2 lakh (0.2 million) per Indian patent awarded.
  • Foreign Patents: For awarded foreign patents on a single subject matter, upto Rs. 10 lakh (1 Million) would be reimbursed. The reimbursement will be done in 2 stages, i.e., 75% after the patent is filed and the balance 25% after the patent is granted.
  • Reimbursement of Service Tax paid by startups incubated in GoK supported incubators and CIFs whose annual turnover does not exceed Rs. 50 Lakhs for the first three years or till the incubator becomes DST certified
  • Annual Reimbursement of VAT/CST paid in Karnataka, upto a maximum of Rs. 50 Lakhs turnover by incubated startup companies within a period of first three years of being incubated.
  • Reimbursement of VAT/CST on goods supplied to the Incubator or incubatee.

Self certifications shall be permitted under the following Acts and the same shall be facilitated through the startup cell:

  • The Factories Act 1948
  • The Maternity Benefit Act 1961
  • The Karnataka Shops &Commercial Establishments Act 1961
  • The Contract Labour (Regulations & Abolition) Act 1970
  • The Payment of Wages Act, 1936
  • The Minimum Wages Act 1948
  • The Employment Exchanges (Compulsory Notification of Vacancies) Act 1959
  • General permission shall be available for women working in the night shifts

Once registered under the Karnataka Startup Cell your startup shall be eligible for following incentives

  • self-certifications for various statutory permissions.
  • VAT/ CST/ ST exemptions
  • Reimbursements of Patents Spends.
  • Reimbursements of Marketing Spends.
  • Subsidized seats in Govt. supported Incubators, TBIs.
  • A better deal for women entrepreneurs in incubators.
  • Access to IDEA2PoC Funding.
  • Participate in Govt. sponsored Exposure Visits.
  • Make a difference through “Grand Challenges”.
  • Avail Funding under GoK Fund of Funds.
  • Other incentives under GoK policies.

Yes, Incorporation certificate is mandatory and has to be uploaded as a requirement when you’re completing your startup registration.

Karnataka Startup Cell has been set up under the Dept. of IT, BT

You should register with Karnataka Startup Cell if You are a startup registered as an entity in Karnataka You are looking for benefits and incentives under the Karnataka Startup Policy 2015-20

Please go to the https://startup.karnataka.gov.in/ and fill up the online form On successful completion of the online application form and uploading all relevant documents and with proper technology justification, the application will be processed for Startup Reg Certificate Documents to be uploaded Incorporation/ Registration Certificate Audited Financial Statements/ Total Revenue generated letter from CA on the letterhead of CA, duly signed with seal (Format provided in the online application form) Self Declaration(Format provided in the online application form)

You are a Karnataka startup if: Yours is a Technology based startup Your revenues are clocking under 50 Cr Your company/entity is not older than 4 years if you are IT based and 7 years if you are a BT startup More than 50% of your qualified workforce is in Karnataka You are not excluded under the other exclusion principles under the policy

As per Karnataka Startup Policy a tech- startup is defined as : “one that creates a technology based service or product or uses technology for enhancing functionality or reach of an existing product or service.”

Karnataka Startup Cell has been set up under the Dept. of IT, BT The cell shall act as a single connect for handholding upcoming startups and providing information regarding: Govt. Policy and Incentives. Facilitation in setting up business. Getting statutory clearances. Connect with related Govt. departments for product validation, clearances, mentorship etc.